Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Texas heat showed up at the worst time and my AC completely quit working. I called Local Refrigeration & HVAC, and Jeremy was able to come out, figure out the problem, and get everything cooling again. What I appreciated most was how honest and straightforward he was. He took the time to explain what was going on with my unit in a way that actually made sense and never made me feel like he was trying to sell me something I didn’t need. It’s not easy finding people you can trust these days, but Jeremy and his team were friendly, professional, and clearly know what they’re doing. If you’re having AC trouble or need any refrigeration work, I definitely recommend giving them a call. Thanks again, Jeremy, for the great service and for getting my house cool again! ~ Efrain G
I cannot recommend Local Refrigeration and HVAC enough. When out AC went out at home, they came out incredibly fast and immediately helped put us at ease. From the beginning, they took the time to walk me through all of my concerns instead of rushing through the appointment. Jeremy was especially outstanding. He thoroughly explained what was causing the issue, answered every question I had, and gave me all of my options for repair without any pressure. What I appreciated most was how patient and knowledgeable he was while helping me understand his recommendations so I could make the best decision for my home and family. It’s hard to find companies that are both responsive and genuinely care about customer service, but Local Refrigeration and HVAC exceeded expectations. Honest, professional, and dependable, I highly recommend them! ~ Rachel A
We have used this company for both our HVAC needs and our restaurant hot and cold equipment repairs, and they have consistently provided excellent service. Their technicians are knowledgeable, responsive, and professional. They take the time to explain issues, complete repairs quickly, and help minimize downtime for our business. Their reliability and quality workmanship have made them a trusted partner for our locations. We highly recommend them for both commercial HVAC and food service equipment maintenance and repair. ~ Jennifer R
As a Maintemance Facility Coordinator, I have been using Honest Local Refrigeration and HVAC services for 6 years to service approximately 75 of our locations. This company is always professional and are always looking for the best interests of their customers. The entire staff is polite and easy to work with. Their pricing is fair and transparent. I would highly recommend this company for your HVAC and Refrigeration needs. ~ Tracy C
Local Refrigeration and HVAC is hands‑down the best HVAC company I’ve worked with. They showed up on time, diagnosed the issue quickly, and explained everything in a way that actually made sense. Jeremy was professional, honest, and didn’t try to upsell anything I didn’t need. My system is running better than ever, and the price was more than fair. I’ll be using them for all future HVAC work and recommending them to everyone I know. ~ Tommy S
Our business Austin Hose in McKinney TX has 9 units that Jeremy’s business has been servicing. We have had a few emergencies and they were quick to respond and listen to the customers needs. We also have some commercial refrigerators and they have serviced those as well! Highly recommend Local Refrigeration & HVAC for your commercial and residential needs. ~ Debra M
I have used this company to service multiple equipment types from conventional HVAC to geothermal equipment for both my personal equipment as well as equipment for my business. They have been responsive and reputable. I trust them to be fair and honest with what they diagnose as well as their approach to costs to repair. I will continue to use them and would recommend them. ~ Smith R
My family was in desperate need of a whole new HVAC system as our home's unit was the original hardware when the house was built in '69! They did a thorough professional job and have checked on us continously each year to check to see if our system is still running without any issues. What service! I'd recommend them to anyone who's looking to hire! ~ Damian V
Great customer service! We had trouble with our home’s central heat/ac system. We contacted Local Refrigeration and HVAC, expressing we have senior citizens who reside here. They came out to service/repair our unit in a very timely fashion. We felt safe and comfortable with the technician in our home. Definitely recommend using this company for all of your HVAC needs! ~ Kimberly P
Owner Jeremey is one of the best guys I met in the DFW area. Great professional and highly responsive. We needed help with a small datacenter cooling and they helped immediately. They completed the work in a timely manner and a fair price. Highly recommend working with Local Refrigeration and HVAC! ~ Amir E
Extremely hard worker. Removed old unit and replaced with new one. Made sure everything was connected and working correctly before leaving. Very polite and considerate. Went above and beyond what was called for. Excellent service. Would definitely use again ~ Rachel P
We have an American Standard system which is highly rated and it’s been virtually trouble free. We had a sensor that went out and it was covered by warranty, the tech that serviced the unit was knowledgeable, polite and explained what he did. I highly recommend Local Refrigeration and HVAC. ~ Marla B
I am a small independent restaurant and I have been working with this company for many years and they have always been honest and on time and very fair on prices -Craig Cosgrove at Goodfellas Pizza and Subs ~ Dillion H
When our reputation and customer satisfaction are on the line, this team's high care factor and urgency to resolve our equipment issues, is unmatched. Skilled technicians that you can trust. Highly recommended. ~ Dan C
Our A/C was not cooling our house. I called Local Refrigeration and a tech was sent. He quickly determined the cause and replaced the faulty part. I highly recommend Local Refrigeration and HVAC. They provided me with great service on a hot day. ~ Lewis K
Our system went out on us so we called a few places to get help, these guys answered and came out in no time. Only took an hour and the thing was back up and running. We appreciate ya! Would defiantly recommend this company! ~ Darian
Fast, reliable and honest. Not sure why it’s so hard to find an HVAC company that has integrity, but look no further! Thank you Jeremy for the service. ~ Kimberly
Jeremy has been my AC guy for a few years now. My AC is old and he has always been there to help. He did not try to talk me into getting a new one. He fixed it. I appreciate you and your workers. ~ Sheila L
Local Refrigeration & HVAC is our go-to. If you’re a fellow business owner or facility manager, look no further — honest business, honest pricing, and dependable service. Highly recommended. ~ Brent B
The guys were so professional and quickly diagnosed the issue. They were able to make the repair at a great price. We will definitely use them again. ~ Suzy K
These guys are so easy towork with! Very thorough and patient... Thank you so much for all your help! I tell everyone I hear needing HVAC to call Local! ~ Stacy O
Jeremy has been doing all my work for years. Any time I have questions he is ready to answer them i would not have anybody else work for me i highly recommend him ~ Scott H
This company is absolutely outstanding service over 50 locations for us in the DFW metroplex, Super reliable, Emergency calls, PM maintenance, New construction install. ~ Jason W
Absolute top notch, these are my forever go to guys for AC Service. ~ Jon S

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